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Written by Eric Tiansay
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Thursday, 09 April 2009 01:00 AM America/New_York |
 LifeWay Christian Stores has named former pastor William McGregor as its 2009 Store Manager of the Year for his leadership of the chain's outlet in Hurst, Texas. The award is based on criteria including financial performance, customer service feedback, leadership and operational efficiency.-
- McGregor has strong leadership skills and an "incredible drive for excellence with the desire that God receive glory in everything he does," said David Pigg, western region director for LifeWay Christian Stores. "This drive filters down to his staff and together they provide strong customer service. He is proactive in his management, anticipating needs and addressing problems in order to provide the best experience possible for each customer."
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- McGregor joined the LifeWay management team in 2004, leading the store on the campus of New Orleans Baptist Theological Seminary. In the days following Hurricane Katrina, McGregor remained at the store and was open for business when the seminary re-opened following extensive repairs. The next year, McGregor moved to serve as manager of the newly opened LifeWay store in Texarkana, Texas, before moving again to Hurst.
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- McGregor said his approach to serving the community is complemented by his background as a pastor. "The reason we exist is to provide ministry solutions that impact lives," he said. "But the day-to-day ministry opportunities—touching the lives of the people who come in our store—cannot be overlooked. As a store manager, I’ve done immensely more ministry in the bookstore than I ever did as a pastor."
- McGregor added: "More than anything, we are successful because we know our products change lives and we stand behind not only the product, but also the people who come in the stores. We know that our ministry continues when they leave."
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