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REGIONAL REPORT: The Value of Reps PDF Print E-mail
Friday, 17 April 2009 07:54 AM EDT

If you ask Herm Williams what he most wants people to know about him, he says, "that I love the Lord, and I love people." He is so altgregarious, he claims he can "talk to a wall." I believe he has it right. The first thing I noticed about Her is how interested he is in people, how he pays attention when you are talking, how he looks you right in the eye as if you were the most important person he'd seen all day.

Herm is a Terry Moore & Associates Product Consultant. The company represents approximately 41 lines, five of which are geared to sales in Christian bookstores (including Gift Alliance, Plain Jane and DM Merchandising). Before he became a sales rep, Herm owned three Hallmark Stores in New Mexico; he understands customer service and delivers it consistently.

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GENI: Take Time to Connect PDF Print E-mail
Friday, 17 April 2009 07:48 AM EDT

A message from Geni Hulsey, president of the Church Bookstore Network:

altDo you ever feel like you are the only one who is struggling with knowing what to buy, how to create an effective product display or-well, you name the situation or problem? When I first came to this industry I was sure I was the only person faced with the myriad questions and concerns I had.

I realized a church bookstore does have issues that other retail stores just don't face, and I needed to be able to talk with someone who understood the particular issues of church-related retail. In 1991 there were few people to turn to, especially in close-enough proximity. So I went to Dallas, and spoke with the manager of the store at Prestonwood Baptist Church-at that time the store was about 500 square feet, the same size as the one I was establishing at Houston's First Baptist. I also spoke with the manager of the store at Second Baptist in Houston and she, too, was helpful.

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SUPPLIER NEWS PDF Print E-mail
Friday, 03 April 2009 12:37 PM EDT

Free catalogs, online sales support offered

Discovery House Publishers in Grand Rapids, Mich., has launched a free new service to help church bookstores.

The Ministry Partnerships Program being presented in conjunction with umbrella organization RBC Ministries--publishers of the long-established Our Daily Bread Bible reading notes--can provide free catalogs for church stores and offer online sales services.

With three levels--silver, gold and platinum--the new service offers free, custom catalogs of Discovery House materials mailed free to church members that can also be made available for distribution in-store, and telephone, Web or mail-in order options on which participating church stores earn 6% commission on sales.

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SCRIPTURE OF THE WEEK PDF Print E-mail
Friday, 03 April 2009 09:20 AM EDT

"Therefore encourage one another and build each other up, just as in fact you are doing."

1 Thessalonians 5:11, New International Version

 
QUESTION OF THE WEEK: Teen 'idle'? PDF Print E-mail
Friday, 03 April 2009 09:18 AM EDT
If there's one area that's not working for many church stores, it's reaching their congregation's youngsters.

What's your experience in serving this important segment? What's worked, or hasn't?

Share your thoughts, ideas and insights: thechurchbookstore@strang.com.
 
CHURCH LIFE: The 'apatheists' PDF Print E-mail
Friday, 03 April 2009 09:15 AM EDT
The 2008 Pew Forum survey showed that about half of the "nones" actually considered themselves religious. In other words, it appears that most of the unaffiliated individuals are not atheistic or anti-religious in any activist sense, but are rather apathetic toward organized religion and reluctant to join any particular denomination or sect. Perhaps an appropriate term to describe such individuals is "apatheist," a person who is not interested in trying to prove or disprove God's existence or any other religious dogma.'
-Baylor University researcher Konstantin Petrenko, responding to one of the many recent surveys citing a shift in the American spiritual landscape (religiondispatches.org, 3/19/09)

-Ministry Today magazine, www.ministrytodaymag.com
 
ADVICE: Dear Betty Bookstore PDF Print E-mail
Friday, 03 April 2009 09:12 AM EDT

altSometimes our services run way over time, making it difficult for bookstore volunteers who have other commitments to get to later in the day. What do you suggest?

With volunteers, you must be flexible in your expectations. Their time is a gift, and they should always be appreciated for whatever time they are able to give.

If your store is full of customers and the time grows late, you could consider:
* Seeing if paid staff members can pick up the slack so that volunteers can be excused.
* Polling your volunteers to see if any with no pressing commitments can stay longer, if needs be. If one can help this way, be sure to thank them personally. Write them a thank-you note.

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PICTURE OF THE WEEK: Knowing your stuff PDF Print E-mail
Friday, 03 April 2009 09:08 AM EDT

Product knowledge is an essential for church bookstore staff—and it doesn't have to be a chore. Vacation Bible School suppliers gave a hands-on introduction to their 2009 programs and some of the fun activities included during a special presentation at The Gathering 2009.

 
INSIGHTS: Keeping in step with the church PDF Print E-mail
Friday, 03 April 2009 09:04 AM EDT
altSelecting products for a church bookstore that do not oppose the doctrine of the church "requires an acute awareness of the materials and the publishers," said Pat Baur, manager of The BOOKstore at McLean Bible Church in McLean, Va. "There are hundreds of new titles released every month, and thousands of titles are currently available to us."

The BOOKstore collaborates with the church's ministries to build and maintain its stock of core titles. "Since we are here to support the broader vision of the church, and the specific needs of each ministry, we partner with our ministries to develop our core titles," Baur said.
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REGIONAL MEETING: Marietta, Ga. PDF Print E-mail
Friday, 03 April 2009 09:01 AM EDT
Region 3 (Georgia, North Carolina and South Carolina) meeting planned for Friday, June 5, at Johnson Ferry Baptist Church in Marietta, Ga. Contact regional director Dottie Poythress at dottie.poythress@jfbc.org.

 
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