Christian Retailing

Nondenominational church store serves the wider community Print Email
Written by Christine D. Johnson   
Monday, 05 November 2012 09:59 AM America/New_York

Cover-lead-image-StoreFocusElmbrook carries a depth and breadth of books, Bibles

From a simple booktable to 4,200 square feet, Elmbrook Church Bookstore has grown substantially through its more than 40 years serving suburban Milwaukee. Formerly known as Garden of Readin’—playing off of the biblical Garden of Eden—the store in Brookfield, Wis., is part of Elmbrook Church, where about 6,000 attend one of its four worship services each weekend.

“We’re one of the few Christian stores left in the Milwaukee area,” said Dave Borleis, who co-manages the store with Deb Jacot.

The store is strong in books, Bibles and music, but also has a buyer for gifts.

“Books are our main staple,” said Jacot, who has worked at the store for 25 years. “They want us to be a bookstore.”

The congregation the store serves, now led by senior pastor Philip Griffin and lead pastor Scott Arbeiter, grew significantly under former pastor Stuart Briscoe and his wife, Jill, well known in the Christian market for their many books and the Telling the Truth Bible-teaching ministry. In 1971, Briscoe asked church member Pearl Graves to set up a booktable to accommodate sales of his books and then provided her with $500 to invest in books by other authors.

As the church grew, the store also increased its floor space. The booktable developed into a 600-square-foot store and later occupied a former nursery of 1,000 square feet.

Graves served on the board of CBA and hosted first-time visitors to its summer convention. When Deb Jacot—now the store’s co-manager—attended, she met Graves, who represented CBA in the area where Jacot’s store, Grace Church of Edina in Minneapolis, was located. When Jacot, who has also worked with Northwestern Bookstores, arranged to visit the Garden of Readin’ for some tips on running her church’s store, she was offered a management position. Within the year after Jacot took the job, Graves retired, and from 1988 to 2000, Jacot co-managed Garden of Readin’ with Noreen Zimdars.

In 1996, at a time when the church had grown significantly, the store was offered 4,200 square feet, a significant jump from its previous 1,000 square feet. Garden of Readin’ then needed more help, and Borleis, who had worked part-time at the store while getting his business and marketing degree, came on board full-time as assistant manager just prior to the store’s big move. Four years later when Zimdars left, Borleis, who has worked in sporting goods, jewelry and other retail outlets, took her place co-managing with Jacot.

A self-described “music nut,” Borleis appreciates the CD-burning technology the store uses with Integra Interactive’s myMedia BurnBar. CDs by such recording artists as Keith & Kristyn Getty, TobyMac and Lecrae are available at the store, along with a wide variety of accompaniment tracks and other music. The store also sells tickets to the many concerts, Christian and country, the church hosts in its 3,000-seat sanctuary. The church has hosted artists ranging from Third Day and MercyMe to Josh Turner and Charlie Daniels. CDs and DVDs of special church events are also available.

Known by its original name until February 2010, Elmbrook Church Bookstore aims “to provide a variety of resources that direct people into a growing and personal relationship with Jesus Christ.” Books by the Briscoes and by authors who attend the church as well as Elmbrook ministry materials are available, as are theological works used by Trinity University students who can take accredited courses offered at the church.

The church principally uses the New International Version (NIV) of the Bible, though the English Standard Version (ESV) has also been used from the pulpit. The NIV is the top-selling version at the store, with the ESV second and the New Living Translation falling into third. The breadth of Bibles on the store’s shelves also include the King James and New King James Version translations, The Message and the Holman Christian Standard Bible.

Elmbrook sells a substantial number of Bible studies as small group participation is encouraged at the church. The store used to have a healthy business with Sunday school and Vacation Bible School curricula, but as more and more churches opted to write their own programs—as Elmbrook itself does—or order them direct through publishers, Elmbrook opted to halt its popular January VBS workshop, which drew up to 200 people and served other area churches, and no longer retains a staff person in charge of curricula. However, the store still special-orders curricula upon request.

Best-sellers at the store include products that many other stores also see selling, including Jesus Calling, Not a Fan, Crazy Love, Action Bible and Heaven Is for Real, which has recently tapered off in sales. The store hosts book signings, including local writers as well as best-selling authors such as Beverly Lewis, William P. Young, Lee Strobel and N.T. Wright, and has participated in CBA’s Christian Store Week (formerly Christian Store Day) for three consecutive years.

The store also carries a limited range of gifts, including cards, journals, mugs, plaques, framed art and jewelry from companies such as DaySpring, Howard’s Jewelry, Bob Siemon Designs, Dicksons and P. Graham Dunn. The store has also sold higher-end items from a local jewelry maker and is also considering adding fair trade gifts to its offerings next year.

Elmbrook maintains a good working relationship with other area stores, which include a few Family Christian Stores, Northwestern Publishing House’s store and Giving Tree, which serves the Catholic population in large part.

“We’ve always tried to have sort of a team atmosphere among the different Christian stores that have been in this area and we still want to continue to have that even though there’s fewer of them, and I think that’s helped us tremendously too,” Borleis said.


ChurchEntrance-StoreFocus-sidebarElmbrook at a glance

Years in existence: 41

Size: 4,200 square feet

Staff: two full-time, five part-time and five volunteers

Opening hours: Sunday, 7:30 a.m.-1 p.m.; Monday, noon-7 p.m.; Tuesday, 9 a.m.-9 p.m. (during the school year); Wednesday and Thursday, 9 a.m.-7 p.m.; Friday, 9 a.m.-5 p.m.; and Saturday, 10 a.m.-7 p.m.

 
Curtis Riskey promoted to CBA president Print Email
Written by Eric Tiansay   
Monday, 05 November 2012 10:11 AM America/New_York

Riskey_Curtis-2012Former retailer credited for bringing 'significant positive changes' to trade association

CBA promoted Curtis Riskey from executive director to president during its board meeting in October in Colorado Springs, Colo.

“The appointment is an affirmation by the board of Riskey’s leadership, role in the industry and job performance in running the association these past three years,” said CBA board Chairman George Thomsen.

Credited for bringing “significant positive changes,” Riskey served as interim executive director after the unexpected resignation of longtime President and CEO Bill Anderson in October 2009. He was appointed as executive director in March 2010 with CBA adopting a new management model. Riskey has seen the sale of the organization's headquarters in Colorado Springs and CBA has also eliminated all of its debt and is now debt free, the association said.

Thomsen told Christian Retailing that Riskey was named executive director "during a time of transition that required greater CBA board oversight.”

“The board established an executive committee that met frequently with the executive director,” he said. “Because of his positive performance and significant positive changes in the association, Curtis was named president. We look forward to continued positive performance from Curtis and the team in Colorado Springs in the years to come.

“The compensation for Curtis is commensurate with his skills, abilities and performance, but [it] actually is on the low side for equivalent pay standards for associations of CBA's size,” added Thomsen, who declined to offer specifics.

Riskey, 45, said he was “humbled and honored” by the support of the CBA board. He added that CBA will be focusing on strategic direction and growth for the industry of Christian retailers and their trading partners who create Christian resources and materials.

“The work we do as an industry is part of the mission of the church as it supports faith-building, personal growth and cultural revitalization,” Riskey said. “CBA is an advocate for the industry where individual ministry and excellence of industry businesses continue to make a difference in people’s everyday faith.”

Riskey joined CBA in September 2007 for the newly created position of strategic solutions executive, relocating with his wife, Barbara, and three children to Colorado Springs from Oshkosh, Wis., where he owned BASIC (Brothers and Sisters in Christ) Books and Café.

In July 2010, Riskey shuttered the 10-year-old, 12,000-square-foot store, citing the difficulties of running the business from a distance four months after taking on the leadership of the Christian retailers' association.

Riskey, a former Christian Retailing editorial advisory board member, has a business degree from the University of Wisconsin.

Evangelical Christian Publishers Association (ECPA) President and CEO Mark Kuyper said he was “thrilled for Curtis and for the Christian retail community.”

“Curtis is a very bright, experienced, strategic, creative and spiritually driven leader,” he said. “He is also committed to professional, personal and spiritual growth.

Curtis is an excellent representative and advocate for the Christian retailers.

“Every chance he gets, he has championed their unique role as ministry partners for the church, distribution outlets for suppliers, and most of all, a place of peace and support for consumers, including Christian Store Week,” Kuyper added. “Curtis has also done an excellent job of right-sizing [CBA] and managing it to health.

Dwight Baker, president of Baker Publishing Group, “enthusiastically supports” Riskey's promotion.

“You may certainly include me with Curtis’ fan club,” he said. “He is a blessing to CBA and the community of Christian book folks.”

Bill Greig III, president of Gospel Light, said Riskey deserved his promotion.

“Curtis has earned this important position through his valuable Christian retailing experience, his position under Bill Anderson's leadership as well as his strong leadership of CBA through the significant transitions of the past several years,” Greig said. “Curtis has a tremendously positive and creative attitude and outlook, which is needed to lead CBA through these challenging years.”

Munce Group President Kirk Blank said Riskey was “attentive to the suggestions and constructive criticism” of the marketing group's advisory board when he joined CBA five years ago.

"Curtis was asked to change the policy of the CBA Store Locator to include all independent Christian stores, regardless if they were members of CBA,” Blank recalled. “Within a few months, the change was implemented. That meant a lot to us and the Munce Group advisory board.”

Darren Henry, president of Advocate Distribution Solutions, a division of Send The Light Distribution, said he was impressed with Riskey when he met him as a prospective Christian retailer in the late 1990s.

“Curtis always strikes me as a person of energy and integrity, and while the CBA clearly faces some challenges. I believe Curtis can lead the association and its membership into new seasons of success,” said Henry, who was a field sales representative for Multnomah Publishers when he met Riskey.

 
Publishers begin using apps to advertise Print Email
Written by Production   
Monday, 05 November 2012 10:20 AM America/New_York

iPhone-CM-NewsHachette is first to use the Charisma News app that has more than 1 million screen views per month

Hachette Book Group is one of the first advertisers to use an app to advertise Joyce Meyer’s new book, Power Thoughts: 12 Strategies to Win the Battle of the Mind. (FaithWords, Nov. 6).

Most publishers are using digital—on their own websites, renting e-newsletter lists and advertising on other sites—but advertising on apps and mobile phones is new.

Charisma Media is one of the Christian media companies that has developed a mobile app (also available for iPad users) for its Charisma News website. The app is an RSS feed of 10-15 news articles a day. Since it launched in May 2010, it has had 68,000 downloads.

CharismaNews-dove-icon“We did not take any ads at first until we built an audience and learned what advertising on mobile is about,” said Steve Strang, owner of Charisma Media.

“We now have more than 1 million page views a month and we’re excited that Hachette wanted to use the app for Joyce Meyer’s new book,” Strang added. “We have had a close relationship with her as a columnist for Charisma since 2003.”

On average this year, approximately 2,100 new users are being added each month, growing monthly active users to nearly 9,500.

“Charisma Media offers a wide variety of digital products to our advertisers,” said Ann Marie Kelly, Charisma Media’s advertising manager for Ministry Today. “This includes our digital magazine, web advertising with banner ads, first-party opt-in newsletters with HTML ads and our dedicated eblast list where an advertiser can drop in their own content to reach a specific audience.

“The new advertising option for the Charisma News app will provide additional exposure for advertisers on a daily, weekly or monthly basis, and it can help expand the advertiser’s reach to a culture of smartphone users,” Kelly added. “This is a way the advertiser cannot only brand, but also it’s a quick, responsive purchase, an impulse buy of an ebook download or physical copy with ship-to-home delivery.”

The ad runs at the bottom of the app for a week when it’s replaced by another advertiser.

The app can be obtained for free through the iTunes store or by texting the word “Charisma” to the number 24587.

In addition to the Charisma News mobile app, the company also has a digital magazine app called “Charisma Digital Magazine,” which is available in any app store, including iTunes and Google Play. The download is free, but the subscription for Charisma costs $19.99.

The company also has a free app for best-selling author Dr. Don Colbert.

Charisma Media has been publishing Christian Retailing since 1986.

 
Tyndale House files healthcare lawsuit Print Email
Written by Eric Tiansay   
Monday, 05 November 2012 10:24 AM America/New_York

Tyndale50LogoLegal action contends Christian publisher was refused a 'religious employer' exemption by 'Obamacare' mandate 

Tyndale House Publishers has filed a federal lawsuit against the Obama administration after the company was deemed “insufficiently religious” to qualify for an exemption to the nation’s healthcare overhaul law, which requires employers to provide abortion pill coverage.

Filed Oct. 2 in the District of Columbia, the suit claims the Carol Stream, Ill.-based company has been refused a “religious employer” exemption because the U.S. Department of Health and Human Services (HHS) maintains that any for-profit publisher is categorically non-religious.

Tyndale, though, is strictly a publisher of Bibles and other Christian publications and is owned by the nonprofit Tyndale House Foundation, which provides grants to help meet physical and spiritual needs around the world.

The Alliance Defending Freedom (ADF), which filed the suit on behalf of Tyndale, called the ruling an unconstitutional and arbitrary threat to religious freedom.

“Bible publishers should be free to do business according to the book that they publish,” said ADF Senior Legal Counsel Matt Bowman. “To say that a Bible publisher is not religious is patently absurd. Tyndale House is a prime example of how ridiculous and arbitrary the Obama administration’s mandate is. Americans today clearly agree with America’s founders: The federal government’s bureaucrats are not qualified to decide what faith is, who the faithful are, and where and how that faith may be lived out.”

The publisher's suit also claims the government’s refusal to exempt Tyndale is inconsistent with the myriad exceptions already granted to the contraception and other healthcare mandates, which the lawsuit says require HHS to generously interpret religiously based requests for exemptions.

“The government’s mandate exempts what it calls 'religious employers,' but denies that status to Tyndale House through its arbitrary definition,” the suit said.

The mandate went into effect Aug. 1, but HHS gave all nonprofit religious organizations until August 2013 to comply. Tyndale, though, is considered a for-profit company and ineligible for the extension. Its employees' new insurance plan year began Oct. 1, meaning Tyndale was in need of immediate relief from the court, said the suit, noting that the company has 260 full-time employees and functions as a thoroughly Christian organization.

In June, the U.S. Supreme Court upheld “Obamacare” as constitutional. Formally known as the Patient Protection and Affordable Care Act, Obamacare includes a “preventive services” mandate issued by the HHS, which forces businesses to provide the “morning-after” and “week-after” pills—without co-pay—in their health insurance plans.

“Obamacare demands that Americans choose between two poison pills: either desert your faith by complying or resist and be punished,” Bowman said.

In September, Hobby Lobby and its sister company, Mardel Christian & Education, filed a similar suit, claiming the government mandate is forcing the company’s owners “to violate their deeply held religious beliefs under threat of heavy fines, penalties and lawsuits.” Failure to provide the drugs in the company’s health insurance plan could lead to fines of up to $1.3 million a day.

 
‘Christian Retailing’ names new editor Print Email
Written by Production   
Monday, 05 November 2012 10:26 AM America/New_York

ChristineDJohnsonRegent University graduate Christine Johnson has a background in retail and radio

Christine D. Johnson has been promoted to editor of Christian Retailing. Having worked with the magazine for more than 12 years, most recently as general editor, she assumed her new post in October.

A graduate of Regent University in Virginia Beach, Va., with a master’s in journalism and a Certificate in Biblical Studies from Columbia Biblical Seminary (now part of Columbia International University) in Columbia, S.C., she worked in Christian shortwave radio for eight years with Far East Broadcasting Co. in Manila, Philippines, and four years in Christian and classical music radio with WARO/WWCS in the Pittsburgh area. She also taught online with the University of Maryland University College and worked with the former Zondervan Family Bookstores chain.

The magazine’s previous editor, Andy Butcher, left earlier in the year after nearly nine years at the helm.

Christian Retailing distributes nearly 6,500 copies per issue. Inspirational Gift Mart, a supplement serving the Christian gift market, also is published quarterly. Since 2001, the magazine has sponsored the Retailers Choice Awards, which were presented this year at the International Christian Retail Show in Orlando, Fla.

Johnson welcomes comments from readers of Christian Retailing and Inspirational Gift Mart. She also invites readers to subscribe to the digital edition of the magazine and to sign up for Christian Retailing Update, the magazine’s weekly e-newsletter by visiting the “Subscribe” section at www.christianretailing.com. Contact her with any suggestions or comments at This email address is being protected from spambots. You need JavaScript enabled to view it..

 
LifeWay Christian Stores president retires Print Email
Written by Eric Tiansay   
Monday, 05 November 2012 10:32 AM America/New_York

TimVineyard-LifeWayTim Vineyard to assume presidency as Mark Scott leaves due to health issues

LifeWay Christian Stores President Mark Scott has decided to retire following several months of significant health issues.

Scott was to be replaced by Tim Vineyard, vice president of LifeWay’s technology division, according to LifeWay Christian Resources CEO Thom Rainer, effective in early October. Rainer, who has been named as acting president of the retail division until LifeWay trustees can review and affirm the change at their next scheduled meeting in February 2013.

“In his 30 years of service to LifeWay, Mark Scott has had an incalculable impact on the stores' division as well as the broader LifeWay organization,” Rainer said. “When he took over the division in 1992, there were 63 stores and 800 employees. Today we have 160 LifeWay Christian Stores with 2,400 employees.”

Rainer said Scott has made a remarkable recovery after experiencing a stroke in June, followed by heart surgery to correct the congenital condition that caused the stroke.

“Mark needs to devote significant effort to achieving 100% recovery,” Rainer said. “However, I’m very pleased that his progress to date will allow him to serve as executive consultant to me, providing LifeWay the benefit of his vast knowledge and experience.”

CBA Executive Director Curtis Riskey told Christian Retailing that Scott has had “a very long and distinguished career” at LifeWay Christian Stores.

Scott is “a second-generation retailer as his father had also served Baptist Book Stores,” he said. “Over the years in working with Mark, he has become a friend. I wish Mark well as he continues to serve LifeWay in his new support role.”

Serving at LifeWay has been “the greatest adventure of my life,” Scott said. “I believe the future of LifeWay is brighter than ever as the organization continues to focus on providing the highest-quality biblical resources to individuals and churches. Working in close partnerships with our suppliers, the CBA trade organization and other industry relationships has been one of the most gratifying aspects of my role.”

MarkScott-LifeWayScott’s retirement leaves a “huge, strategic hole in our executive leadership team,” Rainer said, but added that “the Lord has already provided us the individual who perfectly fits these stringent qualifications. The Lord has provided Tim the experience, passion and commitment we need in a visionary executive to lead the stores division into an even brighter future.”

Before coming to LifeWay in 2000 as director of the e-business group, Vineyard served 23 years as vice president of an Apple computer retailer. He was named vice president of LifeWay’s technology division two years later, leading the development of business systems and websites, including LifeWay.com, corporate technology infrastructure, and voice and data systems.

Vineyard's background in technology “should bring added strategic impact for Lifeway as retail continues to change,” Riskey said.

Rainer said LifeWay was to quickly begin a national search for a vice president of technology.

 
Thomas Nelson, Zondervan form HarperCollins Christian fiction team Print Email
Written by Eric Tiansay   
Monday, 05 November 2012 10:36 AM America/New_York

DaisyHuttonforDec12-HarperCollinsNew vice president and publisher Daisy Hutton to lead the division; editors will sign authors 'strategically' for the two brands

HarperCollins Publishers’ new Christian division, comprised of Zondervan and the newly acquired Thomas Nelson, has announced the creation of a single fiction team, featuring works from both publishers and headed by Daisy Hutton, formerly vice president and publisher of fiction at Thomas Nelson.

“This is an era of unprecedented challenge and opportunity for fiction publishing,” Hutton said. “The Thomas Nelson and Zondervan brands each have a rich heritage. We intend to build on that heritage by developing more distinctive, stronger identities for each brand. We will use the assets that both Thomas Nelson and Zondervan bring to the division to create a dynamic, scaled publishing program where authors will be both energized and nurtured.”

Zondervan Executive Editor Sue Brower said the move will help Nelson and Zondervan. “We are looking forward to the establishment of one great fiction team under Daisy’s leadership,” she said. “We will all benefit from solid editorial collaboration and a strong marketing presence that this model now offers.”

The fiction staff of Zondervan and Thomas Nelson offices will remain in Grand Rapids, Mich., and Nashville, respectively. Acquisitions will be managed centrally, with editors signing authors “strategically” for Nelson and Zondervan, company officials said.

"I'm very excited about the team and our vision for the future," said HarperCollins Christian Publishing Senior Vice President and Group Publisher David Moberg. “We have the opportunity to take Christian fiction to a new level by supporting two strong publishing legacies, while at the same time preparing to move into the new digital frontier. We intend to maintain separate teams for publishing, editorial and marketing for both Thomas Nelson and Zondervan where it makes sense strategically. However, I have no doubt that our fiction presence will only benefit from Daisy’s leadership.”

Before the reorganization, Zondervan did not designate a dedicated fiction publisher because that responsibility was handled by Annette Bourland, who remains senior vice president of Zondervan book publishing.

Before the reorganization, Zondervan did not designate a dedicated fiction publisher because that responsibility was on Annette Bourland, who remains senior vice president of Zondervan Book Publishing.

The reorganization means there is “now a single, unified sales team that will solicit and take orders in the independent Christian retail sales channel," said Russ Schwartz, vice president of independent retail sales for Thomas Nelson. “Customers still place orders directly through both Zondervan and Thomas Nelson, working with their assigned sales representatives.”

Literary agent Steve Laube said the “transition will be relatively seamless and that no Zondervan or Nelson author should worry.”

“The only real impact for authors, at least right away, is that there will be one less bidder for a new property," Laube told Christian Retailing. "Before, if a major project was available in fiction, we might get bids from both Zondervan and Nelson, but now there will only be one. They will determine in-house which brand will make the play for that project.”

Laube also does not expect fewer titles initially from Nelson and Zondervan. “Acquisitions are done well in advance of publication,” he said. “Current acquisitions are filling the plans for 2014 and beyond. So for the next year the buying public, as well as stores, will not see a reduction. Over the next six-nine months, further clarification of vision for each brand (Zondervan and Nelson), as well as a new marketing and new sales budget will determine the future course.

“We’ve seen fiction division mergers before," Laube added. "Waterbrook Multnomah and Baker/BethanyHouse/Revell are the two trade examples that come to mind. The most recent was the purchase of Heartsong (Barbour) by Harlequin and is being integrated into their full line of publications. There has been no reduction in new titles in the Heartsong line.”

 
Hachette, Casa Creación forge Spanish-language partnership Print Email
Written by Christine D. Johnson   
Monday, 05 November 2012 11:56 AM America/New_York

RolfZettersten08-HachetteCasaFaithWords, the Christian division of Hachette Book Group, has entered into a publishing partnership with Casa Creación, the Spanish-language imprint of Charisma House, Charisma Media’s book division, to broaden the reach of its authors. Hachette will handle the U.S. Spanish market, while Casa’s focus will be the rest of the Spanish-speaking world.

In talks since July’s International Christian Retail Show in Orlando, Fla., the two publishers signed an agreement this month to work together. FaithWords will select key books for Casa to translate and promote, an arrangement that should aid FaithWords in reaching the “grass-roots” readers in the international Spanish market, said Tessie DeVore, executive vice president at Charisma Media.

“We are thrilled about this new partnership with Casa Creación, which will help us more effectively reach a growing Spanish-language audience,” said Rolf Zettersten, Hachette Nashville publisher. 

A key element of the partnership is in the “strategic thinking of which titles should be released and when,” DeVore said.

“This is critical in a very positive way for the Joyce Meyer brand, the Joel Osteen brand, John C. Maxwell and a few others because this is going to help expand the already huge platform they have among Spanish-speaking people,” she added. “This partnership will help to solidify them in the Spanish market and make sure their message reaches every corner.”

Luis Fernandez, consultant to Casa Creación, also sees the agreement as “a strategic partnership for Casa in the opportunity that it has right at this moment to take this product into Latin America and into Puerto Rico.”

Under the agreement, titles that will release in January include Yo declaro (I Declare) and Lecturas diarias tomadas de Cada día es Viernes (Daily Readings From Every Day A Friday) by Osteen; and Las 15 leyes indispensables del crecimiento (The 15 Invaluable Laws of Growth) by Maxwell. In April, Meyer’s Making Good Habits, Breaking Bad Habits is expected to release in Spanish.

Casa Creación’s best-selling books include the Spanish editions of Choo Thomas’ Heaven Is So Real!, Osteen’s Your Best Life Now and Jonathan Cahn’s The Harbinger.