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| Vital Signs: Unwrapping Gifts - Why Carry Gifts? |
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| Monday, 23 February 2009 10:19 AM EST | |||||||||
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QUESTION: What is the "business reason" for carrying gifts in your store? “Not viable to concentrate 100% only on books, which would probably be my first desire. We must diversify to keep our book selling healthy.” “Make us a one-stop shop.” “Better Margin, gets people into the store.” “Better margins than other categories.” “To give choices to the customers.” “Survival." “Customer demand.” “Variety and add-on sales.” “Keep customers in store longer.”
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