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Keeping up with the kids PDF Print E-mail
Written by Laura Minchew   
Wednesday, 23 March 2011 04:32 PM EDT

The ever-changing children’s market requires constant refreshing

Laura MinchewLaura Minchew, vice president and publisher, children’s books and gift books, Thomas Nelson

“Breadth of product offering is very important. It is a critical balance between frontlist and backlist titles for children.”

The children’s market changes and moves at lightning speed. Only a few years ago we were researching sound chips for novelty books and now we are creating applications for iPads. From toys to television and from books to snacks, the children’s world must be cutting edge in technology and innovation.

Our children are becoming media savvy as preschoolers, which means we have to deliver products to meet their ever-progressing level. Throw in the fact that the children’s market customer has this terrible habit of growing up, leaving publishers and booksellers with a completely new audience every five to seven years, children’s publishers are constantly turning their wheels trying to keep up with the ever-changing landscape. 

With all that in mind, booksellers may be left to wonder if there is a future for inspirational children’s books.

Yes, there is still a strong market for kids’ product.

The good news is that with approximately 4 million children born each year, the kids’ market is large and always fresh. In a recent survey conducted in the 2009 Book Consumer Annual Review, 37% of books given as gifts were to children, with the religion category having solid percentage of unit sales and dollar volume. 

Parents are very interested in providing faith-based products for their children. Whether it is in the form of books, DVDs, activity kits or toys, children’s products have a strong place in the market.

To meet these unique needs, Thomas Nelson has created a children’s strategy team that cross-functions between publishing, marketing and sales. The goal of the team is to look forward, spot trends and offer new products that align with the current and upcoming innovations and themes for kids. 

 

QUALITY AND INNOVATION

Parents are looking for inspirational products that mirror or exceed the quality of what the general market is offering, and kids want products tied to hot trends. 

Everyone knows that girls love all things fun, festive and sparkly—why can’t their Bibles look the same? We felt that developing a girl’s Bible that is glittery and girly would perfectly combine both needs and wants. So we created our Sequin Bibles line—full-text Bibles in a child’s translation bound in floral fabric and embellished with shiny sparkly sequins.

In the same way, our best-selling “God’s Little Princess” line by Sheila Walsh was inspired from the princess themes of movies and toys.

 

REFRESHED BRANDS

Another research finding is that brands need to be refreshed and updated. In the general market even the classic brands refine and refresh their look from time to time; think Strawberry Shortcake or Barbie. The combination of a classic, familiar brand and a refreshed, more modern look offers great appeal to the parent, mixing both nostalgia and current tastes.

For us, that has meant refreshing the successful Max Lucado’s Hermie & Friends brand, which has touched the lives of more than 5 million families since 2003. We have come up with a new and updated look, yet are keeping the same lovable characters, voice talents, fun storylines and the trusted teachings.

 

PRODUCT BREADTH

Christian stores have a tough job due to the breadth of product they offer, endeavoring to meet a wide range of needs in sometimes limited space. But I love my Christian bookstore because the breadth of inspirational product offerings for children cannot be found anywhere else. 

If you go to a general market bookstore, the breadth of general market titles is wide. Thinking of the picture book wall, a parent knows they can find a wide array of books on every topic. However, the inspirational section of a general store does not often compete with that of a Christian bookstore. 

Breadth of product offering is very important. It is a critical balance between frontlist and backlist titles for children: Imagine going to a general market bookstore and not finding the classic Goodnight Moon. Backlist titles are critical to customers feeling that the store maintains the books they come in looking to buy. 

At the same time, we’ve seen stores focus so much on backlist that they don’t bring in enough frontlist and their department looks stale. No parent or child wants to go to a children’s section in a store that looks exactly the same as it did on their last visit. Look at a toy store and you’ll find what is new and hot. Sure backlist titles are in the store, but the frontlist is what keeps it fresh. 

The breadth of backlist gives Christian bookstores the competitive edge, and the new releases featured make it feel fresh and fun.

Designating a children’s specialist—a staff person passionate about children’s products—really makes a difference in the ability to keep a children’s department looking fresh. A children’s specialist is likely to know what is hot in a child’s world, and will help buy and merchandise accordingly.

 

CROSS-MERCHANDISING

With crammed schedules and little time to shop, parents are relieved to discover products from authors they know and trust. Christian bookstores have a unique ability to make this cross-promotion easy and to increase the total sale by merchandising various product genres together.

A mom who is an Andy Andrews fan and purchases The Butterfly Effect will still be an Andy fan if she sees the kid’s version of that message for her child in The Boy Who Changed the World. And if the books are side by side, you’ve just doubled the purchase. But if the children’s book is in the kid’s section and the adult book is on an endcap or in the trade book section, then your shopper may not even notice that Andy has a children’s book.

Instead of relying on customers to do the legwork to know these books exist, cross-promotion via merchandising and placement impacts sales. 

If multi-genre merchandising is impossible, include signage near the trade book that says, “If you like The Butterfly Effect by Andy Andrews, look for his book The Boy who Changed the World in our children’s department.”

 

THE CHILDREN’S PURCHASER

At first glance you would think the children’s department should target only the child, but remember the actual buyer of products in the children’s section is likely a mom or grandmom. 

We want children to feel safe and comfortable in our children’s departments, but when it comes to signage, it is good to address the felt need that the parents feel for the child, such as “A great book to inspire children to help” next to Max Lucado’s One Hand Two Hands. And every shopper in the children’s section has the goal in mind of helping grow a child’s faith.

No doubt we will continue to see a variety of changes all around the children’s market, but one thing is for certain. As long as there are parents (and grandparents), there will be a market for children’s products to help kids develop a rich and strong love for God. 

 
Surviving the e-books earthquake PDF Print E-mail
Written by Tami Heim   
Friday, 21 January 2011 10:41 AM EST

Heim_TamiThe digital revolution requires dramatic changes by publishers and retailers alike

Tami Heim, partner, 
The A Group branding agency

 

I  was the president of Borders Inc. when I felt the first tremors in the retail world. An annoying Internet startup called Amazon began stalking my stores, stuffing flyers in books on front tables and parking minivans wrapped with their brand logo in our parking lots. Even more irritating, this startup became the venerated poster child for the entire dot-com explosion, illustrative of the coming challenges for all retailers. 

The book industry is now in a period of complete reinvention. This time nobody is exempt. All industry players have been knocked off their game and must think differently in the search for steady ground. The days of lavish advances are evaporating; a project’s viability is now determined based on an author’s existing platforms, networks and ability to do some heavy lifting to market and promote the book.

 
Stay on course in the midst of storms PDF Print E-mail
Written by Bill Hybels   
Thursday, 30 December 2010 01:25 PM EST

Hybels_BillIt’s important to listen for God’s whispers above the noisy winds of change

Bill Hybels Author and senior pastor, Willow Creek Community Church, South Barrington, Ill.

 

Every responsible ship captain about to head out on an ocean passage knows to check the weather forecast. One valuable piece of information a forecast will provide is an estimate of the average height of the waves. The computer printout of the forecast might show that the expected waves will be only 3 feet high in the charted direction. Or, the forecast might be for 6-foot waves. 

When the ship captain receives a report suggesting 9-foot waves are in the forecast, it becomes more disturbing. It’s at this point he or she has to determine whether or not it’s still wise to make the voyage.

 
Reading is our industry's key to survival PDF Print E-mail
Written by David Almack, U.S. Director, CLC International (CLC Bookcenters)   
Monday, 22 November 2010 05:14 PM EST

Knowing and loving the books we publish and sell is essential to our success

 

 

Almack_DaveMany of us in the Christian retail world have viewed the advent of digital publishing as just another pressure to add to the competition from the general market—but it could turn out to offer us an unlikely opportunity.

Recent media reports about the struggles of the big, general market bookstore chains in the face of the growth of e-books have suggested that these outlets' decline could pave the way for the return of the independent bookseller, as consumers seek a place that knows and loves books.

I believe that is true, but as I considered this encouraging possibility, a terrible thought struck me. Are we independent Christian book retailers really going to be able to provide the experience that consumers remember and still long for?

With all the stores that have closed and with so many great long-term retailers having gotten out of the business, are we who are left really able to take up this mantle effectively? 

 
Why we are 'nuts' about Christian retail PDF Print E-mail
Written by Mark D. Taylor   
Wednesday, 27 October 2010 08:59 AM EDT

CBA's 'channel champion' leader on supporting—and joining—'a tough business'

 

Taylor_Mark_07Mark D. Taylor, President/CEO, Tyndale House Publishers

We at Tyndale House Publishers love the Christian retail channel. We always have, and we always will. Why? Because Christian retailers share our passion for getting the good news into people's hands and hearts.

Christian retailers are happy to pray with customers. They are not afraid to ask a customer with tears in her eyes, "Is there some way we can help you?" They know and understand the books they carry, so they can point a customer to just the right book to meet a certain need. 

They reach out to local churches so they can meet the needs of the pastors. They carry more breadth of Christian product than any mass merchandiser would dream of doing. They carry a wide array of Bible translations and Bible studies and Bible study tools. 

They carry greeting cards with just the right sentiment to convey Christian love and friendship. They carry inspirational gifts that are hard to find anywhere else. 

What's not to like?

 

DIFFERENT CHANNELS

At the same time, we recognize that not everyone can or will shop in Christian retail stores. That's why we also sell to general-market retailers—bookstores and general-merchandise retailers and Internet retailers. We are committed to making our books available wherever our customers choose to shop. 

But we hope and pray that the Christian retail channel will continue to thrive and grow.

We were honored this past summer when CBA retailers gave Tyndale House the Channel Champion award for the second year in a row. But from our perspective, we were just doing business as usual. We continually look for ways to serve independent Christian retailers because we know this is a tough environment for independent retailers—and it seems to get tougher every year. But we want independents to thrive.

We also look for ways to serve the Christian retail chains. Between them, they have hundreds of outlets in key markets all across the country. The chains are an important part of our overall distribution network.

If Christian bookstores disappear, who will carry the breadth of product published by the many Christian publishers? The big Internet retailers will continue to carry essentially every book we publish; in fact, they carry more of our titles than any single Christian bookstore does anywhere in the country.

But it's hard to browse in an online bookstore. One of the nice things about a bricks-and-mortar store is that I can go to the Christian Living section and find books I would never have heard about otherwise. Or I can look through 10 different Bibles to get just the right translation, binding style and support materials.

 

AN UPHILL BATTLE

At Tyndale House we believe that every major market should be served by a Christian bookstore. Several years ago, the Christian bookstore in our community of Carol Stream, Ill., closed its doors. There are other Christian bookstores in several nearby communities, but Wheaton/Carol Stream was left without its own store.

After waiting a couple of years to see if another independent or one of the Christian chains would open a new store, we grabbed the bull by the horns and decided to participate in opening an independent store in our community.

We are partnering with Christian Art Distributors of South Africa and its affiliate, Christian Art Gifts, a gift supplier that operates in the U.S. market. The new store is called Johnsen and Taylor, named after the founders of our respective companies.

Are we nuts to be opening a Christian bookstore in this economic environment? Maybe. We know it's an uphill battle. But that's how strongly we feel about the importance of local Christian bookstores.

 

PRESSING FORWARD

In the process of our planning, we've looked at all of the financial parameters that make for successful retailing. 

We need a good location, which we think we've found. We need a good manager and employees. We need the right breadth and depth of inventory. We need good marketing, which we will work hard to create. We need adequate capital so that we can pay for our build-out and fixtures and our opening inventory. 

Thankfully, the partner companies are all strong enough to provide adequate capital. We're willing to make the investment that's necessary for success. Finally, we need faith that God will bless our efforts.

Our corporate purpose is to minister to the spiritual needs of people, primarily through literature consistent with biblical principles. I'm reminded of Ps. 96:2-3, which reads this way in the New Living Translation: "Sing to the Lord; praise his name. Each day proclaim the good news that he saves. Publish his glorious deeds among the nations. Tell everyone about the amazing things he does."

That sounds like a good description of what all Christian publishers and retailers do.

We know that Christian retailing is a tough business. Many stores are under-capitalized, and it's very hard to run a business in those circumstances. The hours are long. Rent expense is high. There is more competition than ever. But those who see Christian retail as a calling press forward despite the difficulties. 

So to all of our Christian retail partners we say, "Thank you and God bless you." 

 
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